Telecommunicate Outsourcing
Cairo, Egypt
Telecommunicate is a leading company that provides a wide range of services across the MENA region, including Egypt, UAE, and KSA. We also cater to clients in North America, specifically in the USA.
At Telecommunicate, we pride ourselves on maintaining the highest standards and benchmarks in all our services and operations. We are certified in COPC, ISO 9001:2015, ISO 22301:2019, ISO 27001:2013, ISO 18295-1:2017, GDCC for entities operating under Dubai Governance, and the Global Star Rating Program.
Here is a comprehensive list of the services we offer:
BPO Services:
Voice Services:
Inbound & Outbound calls
Customer Care
Sales, Marketing & Growth
Client Relations
Technical Support
Sales Support
Digital Services:
Omnichannel Support
Chat & Email assistance
Website & Chatbots integration
Video Chat services
Social Media Management and Content Moderation
Business Services & Solutions:
BPO Digitalization:
Self-service & Mobile App development
Human Resource Outsourcing
Survey Automation
Collection services
Data Entry & Back Office Automation
Consultancy & Auditing:
Client contact center evaluation
Customer Care auditing
At Telecommunicate, we strive to deliver our services, ensuring that our clients receive the highest level of satisfaction and value.